If you are experiencing difficulties with any of our products, please refer to the list below for hints, tips and details of any known problems.  Click on the message link for further details.  If this does not resolve your problem, please email the address below outlining details of this.

Please be sure to include your name and product ID code as detailed on the inside back cover of your manual or on the first floppy disc.

Technical Support email helpline: support@neptunect.co.uk 

 

Click line for further details.

Portfolio Plus (All versions)

No known problems

 

Pack Portfolio (v. 2)

Upgrade: Free upgrade to version 2.01 (only v.2 customers)
Error: I get an Invalid Date error when trying to add an Outing entry.
Error: Column headings missing on Pack Progress report
Error: Column headings missing on Subs & Attendance chart

 

Pack Portfolio (v. 1)

Error: Column headings missing on Pack Progress report
Error: Column headings missing on Subs & Attendance chart

 

Games Box

No known problems

 

Word Search Creator (Standard & Deluxe)

Hint & Tips: Words in the word list sometimes get cut short.

 

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